FAQs


"Can I return my print?" 

Unfortunately, all sales are final. If for some reason you feel you have a valid refund request, please reach out to us via our "Contact Us" tab below. 

Can I cancel my order?

Orders can not be canceled, however if there is a problem with your order, please contact us within 24 hours of placing your order. 

USPS tracking says "delivered" but it has not arrived yet...

If this occurs, please contact USPS immediately.  However, please keep in mind that USPS tracking sometimes can be off a few days, and more than likely your package will arrive to your location shortly after estimated date of delivery. If you fear your package was stolen, please contact USPS to learn about the appropriate procedures.

"Can I use a digital version of your artwork on my website/blog/social media account?"

No, and here is why:

Elle Paper owns the rights to all illustrations and images on this website. All Elle Paper artwork is covered by copyright, and thus purchasing a print does not grant transfer of that copyright. Elle Paper artwork may not be sold, redistributed, reprinted for personal or commercial use, or reproduced in any way (physically or digitally) without prior written consent by Elle Papadopoulos.

Do you offer custom illustrations?

If you would like a custom commissioned illustration, please contact us via our "Contact Us" tab below. However, please note that at the moment, custom commissioned illustrations are limited to corporate partnerships and clients only.

Can you print an Elle P. Studio illustration for me?

Unfortunately, we can not, because we would never want to directly compete with our clients that purchase our Elle P, Studio artwork commercially. However, you are more than welcome to purchase any of our graphics at Elle P. Studio and print it yourself for personal use!

I am a retailer, and would like to offer your prints in my shop - Are your prints available to be purchased wholesale?

Yes, of course! Art prints are available to be purchased wholesale! If you are a retailer, please contact us via our "Contact Us" tab below with the subject "Wholesale" for more information.